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BRC Tools stop responding when connecting to QuickBooks

HOT ISSUE! Products stop responding when connecting to QuickBooks

Symptoms:

  • With the Donor Statements, when getting transactions the process stops when “Requesting data…” and “Requesting Items…”
  • With the IIF Transaction Creator, Transaction Copier, and other tools that “Integrate” with QuickBooks, integrating stops responding when requesting “qbSalesitems”
  • With the Transaction Copier, when pulling transactions a message says nothing is returned or the wrong data is returned.
  • With any of our apps, you receive other errors when attempting to connect to QuickBooks.

Solution:

Install the latest free build of your product: Do this even if you already have the latest build!

1) Download the latest build: Get the newest product builds

2) Restart your computer – Important!

3) Install the latest build. Then try again.