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If you have lost your Product Key, please complete a Key Request to have it automatically emailed to you.

Need help? Enter a Support Request from the Support menu.

Contact Options

We offer most all support via email, but using the form below is preferred and will result in a faster and more organized response via email.


Enter a support request to start a new email thread with us.  We try to respond as fast as possible, usually same-day.


We do not offer phone support.  Our phone number, for billing inquiries only, is (408) 732-1492.  However, Calling will usually result in a delayed response. It’s better to use the support request option.  If leaving a voice message, please include your name and your email address in order to receive a response.


Most customers prefer email, though you can also fax us at (425) 732-1499.  If you send a fax, be sure to include your email address as we will respond via email.  Again, it’s better to use the support request option