Install Troubleshooting

Install Troubleshooting

Many of our tools are Excel add-ins. Their installers try to automatically configure Excel to load the add-in after installation. If the add-in does not appear after installation, you can manually load it.

Note that browser-based Excel 365, part of Microsoft 365 is not supported.

Instead, desktop Excel is required, including Excel 365 for desktop, which is included with Microsoft 365.

Manual Install: If the add-in does not Appear after installation

1) Install again, making sure Excel is not running while you run the installer.  Then start Excel again and see if it loaded.

    If that doesn’t work…

2) Manually load the add-in.

To load the an excel add-in manually, first start Excel & make sure a workbook is open.  One usually opens when you start Excel.

Excel 2010 – 2021, including Excel 365 desktop:

1. Select File, then Options from Excel’s menu.

2. In the Options dialog, select Add-ins.

3. At the bottom of the add-ins pane, select Excel Add-ins and press Go.

4. When the Add-ins dialog opens, click Browse and navigate to the folder where you installed the add-in you want to load.

5. Select the *.xla file and then click OK to close the dialog window..

Excel 2007:

1. Click the Microsoft Office Button and then click Excel Options.

2. Click Add-Ins and then in the Manage box select Excel Add-ins. Click Go.

3. When the Add-ins dialog opens, click Browse and navigate to the folder where you installed the add-in you want to load.

4. Select the *.xla file & then click OK to close the dialog window.