Important Licensing Model Notes
We offer single-user licensing – one user per purchase for each product. We don’t offer multi-user versions, but we do offer discounts when purchasing multiple products at the same time. See Coupons.
If a single user has more than one computer, such as a desktop and a laptop computer (and will be the only user on of the product) then it is OK to install a product on those computers and use the same product key(s).
You may download and try any product and it will automatically run in trial mode until it is unlocked when you purchase and enter your key. When in trial mode products are nearly fully functional except they are somehow restricted, such as by the amount of data that can be exported or by a trial period.
The initial purchase of a product is for the first year of use and after that the purchase of annual extensions is required. Your primary and annual purchases together provide for continued use, the latest product release upgrades which include new & refined features, and product support.
When you first purchase you’ll receive a Primary product key to unlock the product to the full registered version. Use the instructions included in your emailed receipt to enter your key. After a year, the product will prompt you to purchase an Annual extension. Then after purchase, you’ll receive a receipt via email containing an Annual key. Enter it using the instructions contained in the receipt to extend use fora another a year. Note that we don’t capture or keep your credit card data and we won’t auto-bill you.
For purchases before July 2018: After upgrading to a current release, your legacy product key will automatically become your Primary key as described above. It will then be good through July 2020 regardless of when you actually purchased. After July 2020 an annual extension is required.
Customers are responsible for retaining their product keys. You will need your keys to continue product use in some cases, such as when you start using a new computer. We currently provide for free product key replacement for a period of three years from your purchase date(s), after which keys are not available to be replaced. If have purchased a current Annual key but your original Primary key is more than three years old and so unavailable, contact support for a solution.
These statements don’t modify or replace the License Agreement, available in the installer and within each product on the About & Purchase dialog where your keys are entered and displayed.