If the upload process does not appear to work then usually the issue is that and update to flash is needed. If your installation of flash is too old, then your browser may disable it, and you may not be able to tell this is the case.
When you update flash, you will need to restart your browser. Bookmark or save the file upload page location first (http://bigredconsulting.com/upload/)
Start here: http://get.adobe.com/flashplayer/
Steps, high level:
- From the link above, download the installer.
- Close your browser.
- Run the installer. If prompted you may need to restart your machine to complete the installation.
- Run your browser again and return to the upload page (use your bookmark) and try again.